Brother MFL-Pro Suite MFC-8690DW questions & answers

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Question by Guest
202 views
March 16, 2018
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Answer by Robert Polubinski

No, the software only works with the model that was created for. Although it might recognize your device if it's properly installed, you won't have the possibility to enjoy all the features your printer/scanner have to offer that's why it's recommended to simply download and install the driver and utilities for your device only.


Access the following link to visit the Support page provided by the manufacturers. Choose your operating system and then download the drivers and the tools.

Guest #33904600
Question by Guest #33904600
197 views
August 19, 2014

I started the download some hours ago and it says "Installing..." but doesn't do anything else. What can I do? Shall I wait?

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Answer by Robert Polubinski

When the installation hangs, simply close it using Task Manager then restart the process only this time use Run as Administrator. Additionally, use the official website to download another version of the installation package. It's possible that the one you have isn't compatible with the operating system where it needs installing.

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